Frequently Asked Questions

Everything you need to know about your Bink experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I find my perfect fit?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite similar garment for the best results.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Bink is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You have a 60-minute window after placement to cancel or modify your order by contacting our support team via live chat.